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Privacy Policy.
Privacy Policy
Last Updated: March 18, 2025
Introduction
Park Enterprises is committed to safeguarding the privacy of your personal information. This privacy policy outlines how we collect, use, disclose, and protect personal information in accordance with Alberta’s Personal Information Protection Act (PIPA). It applies to information collected through our website https://parkenterprises.ca.1. Personal Information Collected
We collect the following types of personal information:- Names
- Addresses
- Phone numbers
- Email addresses
- Property, project or personal details necessary for permit applications or inspections
2. Methods of Collection
We collect personal information through:- Online forms: Including contact forms and permit submission forms on our website
- Email: Communications sent directly to us
- Phone: Verbal interactions with our team
- In-person interactions: Meetings or submissions made directly to our staff
3. Purposes of Use
We use personal information for the following purposes:- Processing permit applications: To submit and manage your permit requests
- Communicating with clients: To provide updates or respond to inquiries about projects
- Analytics: To improve our services by analyzing aggregated, non-identifiable data (e.g., website usage patterns)
4. Sharing with Third Parties
We may share personal information with:- Municipal authorities
- Contractors
- Regulatory bodies
5. Security Measures
We implement security measures to protect your personal information:- Database Security:
- Encryption at rest and in transit: Ensuring your data is unreadable to unauthorized parties both when stored and during transmission
- Regular backups: To prevent data loss
- Access controls: Limiting access to authorized personnel only
- Secure Communication: All data transmitted between your browser and our server is encrypted using HTTPS, a standard protocol that protects information in transit.
- Password Protection: Passwords are hashed using strong cryptographic algorithms, meaning they are scrambled into a format that cannot be easily reversed, enhancing the security of your login credentials.
6. Data Breach Notification
In the event of a data breach that poses a real risk of significant harm to individuals, we will notify affected individuals and the Office of the Information and Privacy Commissioner of Alberta (OIPC) as required by PIPA. We will also take immediate steps to mitigate the breach and prevent future occurrences.7. International Data Transfers
Personal information collected through our website is stored on servers located in the United States, for the purpose of website hosting and data management. We ensure that this data remains protected by implementing the security measures outlined in Section 5 of this policy, including encryption, access controls, and secure communication protocols.8. Data Retention and Disposal
Permit Information: We retain personal information related to permit applications for as long as required by provincial regulations, including uploading it to E-Site for tracking purposes. Contact Requests: Information from contact forms is kept only as long as necessary to respond to your inquiry.9. Tracking Technologies
We use session cookies on our website to enhance your user experience. These are temporary files stored on your device that are deleted when you close your browser. They help us optimize navigation and functionality but do not collect personal information.10. Consent
We obtain your consent to collect and use personal information as follows:- Permit Applications: Your consent is required to process your permit application. If you choose not to provide consent, we will be unable to submit or process your request.
- Contact Forms: Consent is implied when you submit a form, as the information is necessary to address your request.
11. Access and Correction
You have the right under PIPA to access and correct your personal information. To request access or updates, contact us at [email protected]. We will respond promptly to your request, within the timeframes required by law (typically within 45 days, as per PIPA).12. Complaints
If you have concerns about how we handle your personal information, please email [email protected]. We will investigate and address your complaint in a timely manner. If unresolved, you may escalate it to the Office of the Information and Privacy Commissioner of Alberta.13. Additional Website Features
Our website includes features that involve personal information:- External Portal: Registered users can access permit histories and manage accounts. We collect your name, email address, and password during registration. This data is stored securely and used only for account management and permit access.
- Online Permit Submission: Permit forms collect the information listed in Section 1, processed securely as described in Section 5.
- Digital Signing and Signature Requests: You can digitally sign permits or request signatures from others. We collect your electronic signature, which is encrypted and linked to your application. Any personal information gathered during signature requests is handled per this policy.
14. Changes to This Policy
We may update this privacy policy to reflect changes in our practices or legal obligations. Updates will be posted on our website, and significant changes will be highlighted. Your continued use of our services after such updates indicates acceptance of the revised policy.Contact Information
For questions, requests, or privacy concerns, please reach out to: Email: [email protected]
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